Process and Structure: Service Satisfaction and Recommendation in a Community-based Elderly Meal Service in Shanghai

Chen, L; Ye, MZ; Kahana, E

Chen, L (reprint author), Fudan Univ, Sch Social Dev & Publ Policy, Dept Social Work, Shanghai, Peoples R China.

JOURNAL OF AGING & SOCIAL POLICY, 0; ():

Abstract

Informed by Donabedian's quality-of-care framework, this study aims to examine elderly clients' service satisfaction and service recommendation for co......

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