Integrating FSE and AHP to Identify Valuable Customer Needs by Service Quality Analysis

Chang, TH; Hsu, KY; Fu, HP; Teng, YH; Li, YJ

Fu, HP (通讯作者),Natl Kaohsiung Univ Sci & Technol, Dept Mkt & Distribut Management, Kaohsiung 824, Taiwan.

SUSTAINABILITY, 2022; 14 (3):