Reviews' length and sentiment as correlates of online reviews' ratings

Ghasemaghaei, M; Eslami, SP; Deal, K; Hassanein, K

Ghasemaghaei, M (reprint author), McMaster Univ, DeGroote Sch Business, Hamilton, ON, Canada.

INTERNET RESEARCH, 2018; 28 (3): 544

Abstract

Purpose The purpose of this paper is twofold: first, to identify and validate reviews' length and sentiment as correlates of online reviews' ratings; ......

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