The characteristics of railway service disruption: implications for disruption management

Golightly, D; Dadashi, N

Golightly, D (reprint author), Univ Nottingham, Fac Engn, Human Factors Res Grp, Nottingham, England.

ERGONOMICS, 2017; 60 (3): 307

Abstract

Rail disruption management is central to operational continuity and customer satisfaction. Disruption is not a unitary phenomenon - it varies by time,......

Full Text Link