期刊： JOURNAL OF AMBULATORY CARE MANAGEMENT, 2022; 45 (2)
Health care leaders must be innovative to meet the demands of patient access and cost efficiency, all while never compromising patient safety or exper......
期刊： JOURNAL OF AMBULATORY CARE MANAGEMENT, 2022; 45 (3)
In 2011, the Centers for Medicare & Medicaid Services (CMS) implemented the Hospital Outpatient Quality Reporting Program to assess the quality of......
期刊： JOURNAL OF AMBULATORY CARE MANAGEMENT, 2022; 45 (4)
Primary care clerical staff may experience burnout if not adequately prepared and supported for patient-facing customer service tasks. Guided by the J......
期刊： JOURNAL OF AMBULATORY CARE MANAGEMENT, 2022; 45 (3)
Medical assistants (MAs) are among the fastest-growing occupations in the United States, yet health care employers report high turnover rates and diff......
期刊： JOURNAL OF AMBULATORY CARE MANAGEMENT, 2022; 45 (4)
The nurse practitioner (NP) workforce in community health centers (CHCs) increases access to primary care for underserved populations. Working with me......
期刊： JOURNAL OF AMBULATORY CARE MANAGEMENT, 2022; 45 (4)
To understand current and idealized primary care-based care transition workflow processes for hospitalized patients, we conducted 133 interviews with ......
期刊： JOURNAL OF AMBULATORY CARE MANAGEMENT, 2022; 45 (3)
The Centers for Medicare & Medicaid Services' (CMS's) Transforming Clinical Practice Initiative (TCPi) was the largest national-scale practice tra......
期刊： JOURNAL OF AMBULATORY CARE MANAGEMENT, 2022; 45 (3)
Using data from a Veterans Health Administration national primary care survey, this study identified the most highly rated tools and care approaches f......
期刊： JOURNAL OF AMBULATORY CARE MANAGEMENT, 2022; 45 (3)
This study highlights the key drivers that form particular patient impressions resulting in exemplary overall provider performance ratings across serv......
期刊： JOURNAL OF AMBULATORY CARE MANAGEMENT, 2022; 45 (1)
Web-based health education provides access to information and better coordination of care. Demographic and geographical factors may impact use and eff......
期刊： JOURNAL OF AMBULATORY CARE MANAGEMENT, 2022; 45 (1)
Multidisciplinary teams deliver high-quality care in complex primary care environments. Using qualitative interviews, we explored the interpersonal dy......
期刊： JOURNAL OF AMBULATORY CARE MANAGEMENT, 2022; 45 (2)
High-impact health care is a new, employer-driven model that builds on existing employer-direct contracts for primary care centers of excellence and a......
